概括：这道题是禄啥概同学的课后英语练习题，主要是关于酒店英语口语，指导老师为尹老师。《酒店英语口语》内容简介:中国旅游酒店业发展于中国改革开放之初，至今已成为国民经济中新的经济增长点和第三产业中的优势产业。特别是近十年来，我国旅游酒店业的快速发展对全球旅游酒店业格局产生了很大的影响。世界旅游组织预测，到2020年，中国将成为世界上第一位旅游接待大国和第四位客源输出国。中国正在成为世界旅游的强国。因此，这对旅游酒店从业人员的素质提出了更高的要求，培养应用型、复合型的高级旅游酒店人才也成为旅游酒店职业教育和职业培训的光荣使命。

题目：酒店英语口语

解：

Hotel Accommodation

A:Good afternoon.Welcome to the Peace Hotel.May I help you,sir?

B:Yes,I’d like to check in,please.

A:Certainly,sir.My I have your name,please?Do you have a reservation with us,sir?

B:Yes,it’s Robert King.I suppose somebody made the reservation for me.

A:Just a moment,please.I’ll check our reservation record… Oh,thank your for waiting,sir.But I’m afraid we have no record of your reservation.Where was it made?Do you have a confirmation letter?

B:That’s very strange.I made the reservation about 10 days ago,through a travel agency at home.But I don’t have the confirmation letter with me.What I have with me is a copy of the itinerary.Is there any problem with the accommodation for just two days?

A:Just a minute,please.I’ll check vacancies.Very good,I got it.We have a double room,and there’s a deluxe suite available.Which one do you prefer?

B:Thanks a lot.I prefer the double room.How long can I keep it?And is it a regular rate with no extra charge?

A:Very good,sir.Will you register here,please?No,there’s no extra charge.Actually,you would have a good rate with 20% off on the last deluxe suite.

B:The double room is fine.Is there any service that I need to know?

A:Certainly,sir.May I know if you have anything in particular?

B:Yes.I’d like to have a 7 o’clock morning call,breakfast sent up to my room,shirts and pants laundered,some documents photocopied,an express mail sent out,and something like that.

A:No problem.Just call our Front Desk,Catering Service,Laundry Service,and Business Center accordingly.Or you may contact the Floor Service Desk.Is there any thing else I can do for you?

参考思路：

what can I do for you?

May I can you?

It's my honor to servive for you.

举一反三

例1： 哪里有酒店英语口语可以听的,急,[英语练习题]

思路提示：

没有可以听的哦,

我找了半天就找了些日常用的

[饭店培训]酒店英语口语150句

欢迎和问候语：

1) good morning(afternoon,evening),sir(madam).

早上(下午、晚上) 好,先生(夫人) .

2) how do you do (初次见面)

how do you do

glad to meet you .很高兴见到您.

3) how are you

fine ,thanks.and you 好的,您呢?

4) welcome to our hotel(restaurant,shop).欢迎您到我们宾馆(餐厅、商店) 来.

5) wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快.

6) i hope you will enjoy your stay with us .希望您在我们宾馆过得愉快.

(客人刚入店时)

i hope you are enjoying your stay with us .希望您在我们宾馆过得愉快.

(客人在饭店逗留期间)

i hope you have enjoyed your stay with us .希望您在我们宾馆过得愉快.

(客人离店时)

7) have a good time !祝您过得愉快!

电话用语：

8) imedp hotel,front desk..edp联盟大酒店,前厅.您找谁?

can i help you

9) sorry ,i’ve dialed the wrong number.对不起,我拨错号了.

10) may i speak to your general manager?能和你们总经理说话吗?

speaking.我就是.

11) sorry.he is not in at the moment .对不起,他现在不在.

would you like to leave a message 您要留口信吗?

12) pardon 对不起,请再说一遍好吗?

i beg your pardon 对不起,请再说一遍好吗?

祝贺语：

13) congratulations!祝贺您!

14) happy birthday!生日快乐!

15) happy new year!新年快乐!

16) merry christmas!圣诞快乐!

17) have a nice holiday!节日快乐!

18) wish you every success!

答谢和答应语：

19) thank you (very much)..

20) thank you for your advice(information,子help).感谢您的忠告(信息、帮助) .

21) it’s very kind of you .您真客气.

22) you are welcome.不用谢.

23) not at all .不用谢.

don’t mention it .不用谢.

24) it’s my pleasure .很高兴为您服务.

with pleasure .

my pleasure .

25) i am at your service.乐意为您效劳.

26) thank you for staying in our hotel.感谢您在我们饭店下榻.

道歉语：

27) i’m sorry .很抱歉.

28) excuse me .对不起.

29) i’m sorry .it’s my fault .对不起,那是我的过错.

30) sorry to have kept you waiting .对不起,让您久等了.

31) sorry to interrupt you .对不起,打扰您了.

32) i’m sorry about this.对此表示歉意.

33) i apologize for this.我为此道歉.

34) that’s all right .没关系.

35) let’s forget it .算了吧.

征询语：

36) can(may ) i help you 我能帮您什么吗?

yes ,please .好的.

37) what can i do for you 我能为您干点什么吗?

38) is there anything i can do for you 有什么我能为您效劳的?

39) just a moment ,please .请稍等一下.

40) may i use your phone 我能借用您的电话吗?

例2： 大家能给我提供一些饭店用的英语口语吗?请大家给我提供一些要在饭店工作是要用的日常英语[英语练习题]

思路提示：

饭店英语日常交流用语大全

1、Good morning(afternoon, evening), sir(madam)

早上（下午、晚上）好,先生（夫人）.

2、How do you do?

您好!（初次见面）

Glad to meet you.

很高兴见到您.

3、How are you?

您好吗?

Fine, thanks. And you?

很好,谢谢.您好吗?

4、Welcome to our hotel (restaurant, shop).

欢迎到我们宾馆（餐厅、商店）来.

5、Wish you a most pleasant stay in our hotel.

愿您在我们宾馆过得愉快.

6、I hope you will enjoy your stay with us.

希望您在我们宾馆过得愉快.（客人刚入店时）

I hope you are enjoying your stay with us.

希望您在我们宾馆过得愉快.（客人在饭店逗留期间）

I hope you have enjoyed your stay with us.

希望您在我们宾馆过得愉快.（客人离店时）

7、Have a good time!

祝您过得愉快!

8、***hotel, front desk. Can I help you?

***饭店,前厅.您找谁?

9、Sorry, I've dialed the wrong number.

对不起,我拨错号了.

10、May I speak to your general manager?

能和你们总经理说话吗?

Speaking.

我就是.

11、Sorry, he is not in at the moment.

对不起,他现在不在.

Would you like to leave a message?

您要留口信吗?

12、Pardon.

对不起,请再说一遍,好吗?

I beg your pardon.

对不起,请再说一遍,好吗?

13、Congratulations!

祝贺您!

14、Happy birthday!

生日快乐!

15、Happy new year!

新年快乐!

16、Merry Christmas!

圣诞快乐!

17、Have a nice holiday!

假日快郑?/P>

18、Wish you every success!

祝您成功!

答谢和答应语:

19、Thank you (very much).

谢谢您（非常感谢）.

20、Thank you for your advice (information, help)

感谢您的忠告（信息、帮助）.

21、It's very kind of you.

谢谢,您真客气.

22、You are welcome.

不用谢.

23、Not at all.

不用谢.

Don't mention it.

不用谢.

24、It's my pleasure.

非常高兴为您服务.

(With pleasure.)

(My pleasure.)

25、I am at your service.

乐意为您效劳.

26、Thank you for staying in our hotel.

感谢您在我们酒店下榻.

27、I'm sorry.

很抱歉.

28、Excuse me.

对不起.

29、I'm sorry, It's my fault.

很抱歉.那是我的过错.

30、Sorry to have kept you waiting.

对不起,让您久等了.

31、Sorry to interrupt you.

对不起,打扰您了.

32、I'm sorry about this.

对此表示抱歉.

33、I apologize for this.

我为此道歉.

34、That's all right.

没关系.

35、Let's forget it.

算了吧.

36、Can(May)I help you?

我能帮您什么吗?

Yes, please.

好的.

37、What can I do for you.

我能为您干点什么?

38、Is there anything I can do for you?

有什么能为您效劳的穑?/P>

39、Just a moment, please.

请稍等一下.

40、May I use your phone?

我能借用您的电话吗?

Certainly.

当然可以.

Yes, of course.

当然可以.

41、Go upstairs/downstairs.

上楼/下楼.

42、It's on the second (third) floor.

在二（三）楼.

43、Excuse me.

对不起.

Where is the washroom (restroom, elevator)?

请问盥洗室（休息室、电梯）在哪儿?

This way, please.

请这边走

Turn left /right.

往左转/右转.

45、It's in the lobby near the main entrance.

在大厅靠近大门.

46、It's in the basement at the end of the corridor.

在地下室走廊尽头.

47、Mind/(Watch)your step.

请走好.

48、Please be careful.

请当心.

49、Please don't leave anything behind.

请别遗忘您的东西.

50、Don't worry.

别担心.

51、Take it easy.

放心好了.

52、Please don't smoke here.

请不要在这边抽烟.

53、Goodbye.

再见.

54、See you late.

再见.

55、Good night.

晚安.

56、See you tomorrow.

明天见.

57、Goodbye and thank you for coming.

再见,谢谢您的光临.

58、Goodbye and hope to see you again.

再见,希望再见到您.

59、Have a nice trip!

一路平安!

60、Wish you a pleasant journey! Good luck!

祝您旅途愉快!祝您好运!

补充：

1、Have you a reservation?

您预定过了吗?

2、May I know your name and room number?

您能告诉我您的名字与房间号吗?

3、Here is your room key.

给您房间钥匙.

4、Please pay at the cashier's desk over there.

请去那边帐台付款.

5、Are these your baggage?

这些是您的行李吗?

May I take them for you?

我来帮您拿好吗?

6、Housekeeping, may I come in?

客房服务员,我可以进来吗?

7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.

请把要洗的东西放在浴室门后的洗衣袋中.

8、I hope I'm not disturbing you.

我希望没有打扰您.

9、One moment, madam. I'll bring them to you right away.

等一会儿,夫人.我马上送来.

10、I'll send for an electrician( doctor...)

我给您请电工（大夫……）.

餐饮部：

11、Sit down, please. Here is the menu.

请坐,给您菜单,先生.

May I take your order, sir?

您要点菜吗?

12、What would you like to have, coffee or tea?

您要喝咖啡还是茶?

13、Would you like to have any wine with you dinner?

您用餐时要喝点酒吗?

14、Service hours are:

（餐厅）供应时间是：

7:00a.m.to 9:00a.m.for breakfast.

早餐7点到9点.

11:30a.m.to1: 30p.m.for lunch.

午餐11点半到1点半.

6:30p.m.to 8:30p.m.for dinner.

晚餐6点半到8点半.

15、Here is the bill. Please sign it.

这是您的账单,请签字.

补充二：

1、What kind of rooms(foods) would you like to have?

您需要什么样的房间（吃什么样的菜）?

2、Here is a brochure of our hotel and tariff.

这是介绍我们饭店的小册子和价目表.

3、We'll give you a 10%(ten percent ) discount.

我们给您九折优惠.

4、We'll offer tour guides complimentary breakfasts.

我们给陪同提供免费早餐.

5、We accept your terms.

我们接受您的条件.

6、May I introduce myself?

让我介绍我自己.

7、May I present you a litter souvenir?

请接受我们的一点小纪念品.

8、Let's drink to our friendship!

为我们的友谊干杯!

9、Let me propose a toast to the health of our guests!

建议为在座客人的健康干杯!

10、Cheers!(Bottoms!)

干杯!

11、How do you like Chinese food?

您喜欢中国菜吗?

12、What do you think of our service?

您对我们的服务有什么意见?

13、Thank you for your comments(compliment, suggestions).

谢谢您给我们提的意见（赞扬、建议）.

14、I'm afraid it's against the hotel's regulations.

这是违反饭店规章制度的.

15、In our hotel we don't accept tips.

我们饭店是不收小费的.

It's our pleasure to serve our guests well.

我们为能为客人服务好而感到高兴.

Thank you all the same.

然而,还是要谢谢您.

16、I'm afraid you'll have to pay for the damage.

您必须赔偿.

17、Thank you for telling us about it.

谢谢您告诉我们

I'll look into the mater right away.

我马上去处理这件事情.

18、I assure you it wont happen again.

我保证此类事情不会再发生.

19、Please don't worry, sir (madam)

先生（夫人）,请不必担心.

I will send someone up to your room right away.

我马上派人到你的房间去.

20、I can't guarantee anything, but I'll try my best.

我不能保证,但我会尽力而为.

21、What can I show you.

您要买什么?

22、How do you like this fashion (color, size, design )?

您喜欢这种款式（颜色、尺寸、图案）吗?

23、The extra large size of this color is out of stock.

这种颜色的特大号已经卖完了.

Please try us again tomorrow.

请明天再来看看.

24、They are altogether 175(one hundred and seventy-five) Yuan.

共计175元.

You may pay in cash or with credit card.

您可以付现金也可以用信用卡.

25、You have made a good choice, you have very good taste.

您真会买东西,眼力真好.

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tyrannical

高中英语语法总结